Frequently Asked Questions
Everything you need to know about Khairat — our products, delivery, and quality.
Are your products fully cooked?
No, our products are raw and ready to cook for the best fresh taste and texture.
How should I store the products?
Products should be kept frozen or refrigerated according to the storage instructions on the packaging.
Do you offer same-day delivery?
Delivery times may vary by location, but we always aim to deliver orders as fresh and quickly as possible.
Are your products spicy?
Some products contain mild seasoning or spices. Product descriptions include flavor details for each item.
How long can products stay outside the freezer?
We recommend placing products back in the freezer or refrigerator immediately after delivery to maintain quality and safety.
What should I do if there is an issue with my order?
Please contact us within 24 hours with your order number and product photos, and our team will assist you immediately.